Last updated: September 2026
Privacy Policy
At Soothify, we value your privacy and are committed to protecting your personal information. This policy outlines what we collect and how we handle it.
1. Information We Collect
- Intake & Preference Data
- Information you voluntarily share during onboarding or booking flows (such as language preference, wellness goals, and general experience levels) to help us tailor your experience and pair you with the right guides.
- Communication Data
- Information provided when you reach out to us with inquiries or feedback.
- Technical Data
- Basic, anonymized analytics regarding how visitors interact with our landing page to help us improve performance.
2. How We Use Your Information
We use the data we collect solely to:
- Personalize your Soothify experience.
- Match you with appropriate wellness guides and licensed experts based on your intake responses.
- Send relevant updates regarding our MVP launch and platform features (if you have opted in).
3. Data Sharing & Confidentiality
We do not sell, trade, or rent your personal information to third parties. Your intake responses and session details are kept strictly confidential between you and your matched guide.
4. Data Security
We employ industry-standard administrative and technical safeguards to protect your personal data against unauthorized access, alteration, or disclosure.
5. Your Choices
You may choose not to provide optional intake details, though certain customizations (such as expert matching) may be limited without them. You can request the deletion of your data at any time by contacting our team.
6. Contact Us
If you have any questions regarding these Terms or our Privacy Policy, please reach out to us directly through our official communication channels.